Digital marketing industry case study library

Browse case studies by topic

With over 1,000 digital marketing case studies in our library, there are great examples for how digital marketing satisfies any marketing objective you have.

Video case studies: we currently have 375.

Any agency or media owner can submit case studies to our team and these 375 are the strongest we have received, with the most recent case studies at the top of this page. If you're interested in more digital marketing case studies then review our complete case study library. If you're interested in submitting case studies then email our case studies manager to find out more

Case Study: Mars | Media: MSN | Country: Belgium | Sector: FMCG - Food and drink | Objective: Brand awareness, brand positioning | Format: Video, Rich media

Mars.jpgA funky online video campaign for Mars got 16-34-year-old Belgians moving to the brand’s beat, and sent brand recognition scores dancing past industry benchmarks.

Download the MSN case studies compendium


Case Study: Motorola | Media: MSN | Country: Spain | Sector: IT telecommunications | Objective: Brand awareness, click-through, direct response, purchase intent | Format: Video, online advertising

Motorola.jpgInviting Spanish rock fans to jam online through MSN Video ensured a big audience reaction when Motorola’s new EM325 handset took to the stage. With ads on Windows Live Messenger alone delivering 39,500 click-throughs in 3 hours, a sell-out crowd was guaranteed.

Download the MSN case studies compendium


How Samsung’s ‘extreme sheep herding ’ became one of the biggest virals of the year

Back in 2009, Samsung lit up the Welsh countryside with a stampede of ‘extreme sheep’. This case looks at how the electronics giant caused a viral sensation, getting 10m YouTube views within a year. The 200 second ad sees sheep with LED light harnessed manoeuvred into position to create a giant sheep, before creating the Mona Lisa with the various coloured LEDs on their back.

29/12/2009  |  Full story...

Case study: e-detail aid for ADHD treatment | Agency: Creative Lynx | Sector: Pharma | Objectives: Brand repositioning, engagement | Format: Video, rich media

cs_lacta.jpg Creative Lynx were commissioned by Janssen-Cilag to create a pilot eDetail Aid for their ADHD treatment Concerta XL. The Concerta XL eDetail was developed as the centrepiece of the brand revitalisation campaign carried out by Creative Lynx.The market was becoming increasingly competitive and Janssen-Cilag needed something to give their sales force an edge over the competition. The eDetail aid delivers a unique user experience, whilst engaging interactive exercises provide audience profiling and segmentation. Complex medical data is delivered in a clear format whilst rich media content of videos, algorithms and animations encourage interaction and aid message retention. This valuable clinician insight allows the distribution of targeted promotional direct mails and ensures that follow-up presentations address specific barriers to prescribing. The rep feedback for the Concerta XL eDetail was extremely positive and the results were excellent, with a 20% increase in prescribing patterns and a significant boost to year on year sale figures. Such was the success that the project was extended to develop e-Detail aids across a range of Janssen-Cilag brands. Creative Lynx has progressed to become the lead creative agency for Concerta XL in the UK.


Case Study: Lacta’s video love story | Agency: OgilvyOne (Athens) | Country: Greece | Sector: FMCG | Objectives: Buzz, engagement, purchase intent | Format: Video, viral, branded content

cs_lacta.jpgCreating engagement and relevancy is tough for a chocolate bar. Lacta’s approach was to create the type of video content their target consumers might want to watch and play around with during a coffee break at work. It’s a video love story with genuine interaction. The linear video kicks off (probably after a link is forwarded to you by a friend). You then decide during the video which route the characters follow next. It’s a classic guy meets girl story, and creators OgilvyOne have managed to create an interesting interaction that lets you play with the characters and the situation. For us what made this work as a marketing tactic was a combination of how the story unfolded, the high quality production values and the tone of voice which was spot on for their Greek target audience. There’s around 20 segments to the video and the simple embedding of choices inside the streaming video is both compelling and seamless. Fortunately the two year journey only takes a few minutes to watch through, but it’s one of the neatest examples of non-linear storytelling we’ve seen in video based branded content. The product placement is clear but appropriate and by using the product to help tell the story it fits with the brand and creates some genuine interest from consumers. Our Digital Training Academy team in London certainly went off looking for Lacta bars straight afterwards! These guys scooped the Branded Content category at the MIXX Awards.

Watch the video

30/10/2009  |  Full story...

Case study: Tomb Raider Underworld | Agency: JVST | Technology: MediaMind | Sector: Gaming | Objectives: Brand awareness, cut-through | Format: Rich media & video

Case study: Tomb Raider UnderworldFor the launch of the new Tomb Raider game, this high impact take-over on a key website delivers both audience reach (within the right target) and detailed brand message. This is a great example of a take-over because the media owner has worked hard to give the brand a great deal of value. The integration with the content might seem shocking, but for the IGN gaming website it’s a perfect match for their target viewers.

View campaign creative


Case study: Nivea For Men | Agency: TBWA, Pixelpusher | Technology: MediaMind | Sector: Pharmaceuticals | Objectives: Engagement, brand positioning, purchase intent | Format: Rich media & video

Case study: Nivea For MenA neat use of video story-telling. The Nivea-for-men brand plays on the wider marketing proposition of personal grooming products for young male audiences and gives the viewer an option of a couple of different videos. The storyline of the actor when he has the women’s product is to transfer him to a shoe shop where he is amusingly out of place, while the right (male) lotion clearly does the trick and has his girlfriend march straight into the storyline. A simple way to build engagement and interactive humour into otherwise static, linear advertising.

View campaign creative


Case study: Cadburys | Agency: Saatchi & Saatchi | Technology: MediaMind | Sector: FMCG | Objectives: Brand awareness, brand positioning, buzz, | Format: Video, viral & rich media

Case study: CadburysThese kids became iconic through television and online advertising. They’re instantly recognisable and their leaping eyebrows swept through the web as fast as people could forward to their friends. It’s a good example of integration between media channels because the images and music were identical across both. The images are high impact on screen and they work well on the web because of the lack of clutter within the advertising space. It becomes one of the dominant elements on the page and because of this achieves both impact, brand recognition and message association. For fast moving consumer packaged goods brands like Cadbury’s, they’re not trying to sell off the page, their goal is to build brand image, discussion and front of mind awareness. That’s exactly what this creative achieves so brilliantly – even without a click-through to their website.

View campaign creative


Case study: L’Oréal Derma Genesis | Agency: Compass Interactive | Technology: MediaMind | Sector: Pharmaceuticals | Objectives: Brand awareness, engagement, purchase intent | Format: Rich media, microsite & video

Case study: L’Oréal Derma GenesisAchieving dwell time in media is a massive challenge. The click happy generation rarely spend seconds with commercial messages and have become adept at filtering out what doesn’t interest them. However this campaign from L’Oréal achieved 2-3 minutes of dwell time, here’s why…

Derma Genesis was a new product line from L’Oréal designed to revitalize and illuminate the skin. To promote brand awareness they launched a campaign in the Malaysian market to promote the range of products. L’Oréal has a reputation for forward thinking, and this was further proven by their first foray into online advertising. Rather than “testing the waters” with a minimum buy campaign, L’Oréal decided to pull out all the stops with Derma Genesis and launched a heavyweight campaign with free samples, a video contest, interactive product information and a really integrated campaign. For consumer packaged goods firms there’s a real challenge in building both awareness and encouraging trial, but the brand achieved this with the bespoke ‘MSN Homepage skinner’ advertising format. The presence of the brand clearly caught the attention of users on the MSN Homepage and also reached Windows Live Hotmail visitors. L’Oréal spokesmodel Penelope Cruz prominently featured on the home page.

Download the case study: L’Oréal Derma Genesis | View campaign creative


Case study: Revels | Agency: Skive Creative | Technology: MediaMind | Sector: FMCG | Objectives: Brand positioning, purchase intent , engagement | Format: Rich media, social media, microsite & video

Case study: RevelsUsing the idea of reality TV shows and voting for eviction, this campaign is about the idea of evicting one of the varieties of sweets. It’s a neat way of riding a current social trend with creating simple interaction within an advertising format. For fast moving consumer packaged goods brands like Revel’s, they’re not trying to sell off the page, their goal is to build brand image, discussion and front of mind awareness. That’s exactly what this creative achieves – even without deep interaction on the website.

Download the case study: Revels | View campaign creative


Case study: Pepsi Dear Mr President | Agency: R/GA | Technology: MediaMind | Sector: FMCG | Objective: Brand awareness, brand positiong, purchase intent, engagement | Format: Rich media, social media, microsite & video

Case study: Pepsi Dear Mr PresidentThe goals for Pepsi were to bring awareness to their updated brand and logo, re-establish Pepsi’s position as a youthful challenger brand and tap into the iconic “change” social/political movement of the Obama election. They also wanted to foster brand community through 2-way communication with customers and chose the web and a social marketing model as the way to achieve this. Their ‘Refresh Everything’ message was a natural fit with Obama’s drive for change in politics and social values, and the campaign harnessed video content, social media and digital marketing in innovative ways to reach the millennial generation. The model centered around an open letter to Barack Obama and saw consumers recording their webcam messages directly from a video banner. This got them not only interacting with the banner, but actually creating content and pushing it back to the brand.

Download the case study: Pepsi Dear Mr President | View campaign creative


Case study: Levis Jeans Jump | Sector: Fashion | Objectives: Brand awareness, brand positioning, cut-through, buzz | Format: Online media, monitoring and evaluation, strategic marketing models

cs_levis.jpgA challenge Levi's have is that they compete not only intensively in store for market share amoung their target consumers, but also for the time and attention their consumers have when they are exposed to media. The brand needed to find a way to engage that would achieve cut through.

Download the case study: Levis Jeans Jump | Watch the video

26/06/2009  |  Full story...

Case study: Nokia N95 | Sector: Telecomms | Objectives: Lead generation, purchase intent, brand awareness | Format: Video, email, rich media

Nokia N95The Nokia N95 broke new ground in smartphone technology. To create advocates for the new device, Nokia turned to Microsoft to reach techsavvy target groups. Cross-media research was conducted by MetrixLab to measure how the different combinations of media affected brand metrics such as awareness, recall, imagery, message association, and purchase intent. Around 3,400 people took part in the research.

Download the case study


Case study: Stride chewing gum & Where is Matt? | Sector: FMCG | Format: video, viral

Matt Harding is back, and Striding with friends. The cult following of Matt got a boost when chewing gum brand Stride sponsored his next round-the-world adventure. With a few million views online, Matt had a couple of friends who wanted to take part as well. From Quebec to Los Angeles, Paris to Sao Paulo, Mumbai to Madrid , they showed up and in his words, 'danced badly' with him.

11/03/2009  |  Full story...

Case study: BMW Films | Sector: Automotive | Format: Video, viral, microsite

BMW FilmsThe multi award-winning BMW Films project was one of those rare moments when an advertising campaign is so powerful it succeeds in changing the medium it works within. High budget, all-action and with blockbusting stars like Madonna under the stewardship of A-list directors like Ang Lee, the movies were an instant cult success. They showcased the best in movie-making, and delivered it in the context of a message of brand association BMW had carefully crafted. By creating compelling media they generated their own self-selecting audiences without the need of heavyweight media spend.

11/03/2009  |  Full story...

Case study: Mentos & Diet Coke | Sector: FMCG | Format: Viral

Mentos and Diet CokeA mint, a fizzy drink and a schoolboy prank taken to extremes. We must have watched this 50 times and still it gets a smile. These videos with quality production values and good direction tell a story that’s right in tone, length and format for the web today. Thanks to YouTube they’ll be around 10 years from now and still reinforcing the brand. But as a creative concept this wasn’t created by the brands; it grew from the street and wasn’t easy for the brands to accommodate at first. What many marketers forget is that for every firm there are brand adorers and brand vandals and there needs to be a strategy for dealing with both. Over the next 10 years the centre of gravity of the web will shift to social media and firms need to have these strategies in place before their brands and content start being used. Marketing in social media demands creating material people want to share. The principles of getting this right grew from the early days of viral marketing in the mid 90s and are closely related to PR. ‘Enjoy the film.

11/03/2009  |  Full story...

Case study: Blendtec | Sector: Consumer electronics | Format: Video, microsite and viral

Blendtec Will It Blend?How do you make kitchen electricals sexy? Take some heavyweight appliances, a heap of schoolboy mischief, a chef in a white coat, a sprinkle of viral marketing and a splash of social media; then pour the contents into a blender and watch the ingredients bond together to create the perfect recipe for viral marketing. WillItBlend has become legendary in less than six months. It’s made Tom a superstar, transformed a parochial firm into a global brand and boosted sales of $800 smoothie makers. Few firms have the nerve, vision, guts or raw creativity to try this; but when you get the formula right, the results taste awesome.

11/03/2009  |  Full story...

Case study: Sprite | Sector: FMCG | Format: Video and viral

Sprite Viral AdViral can deliver exceptional impact on brand image and consumer engagement, but as a marketing tool it remains unpredictable and highly challenging to get right. Viral is an effect rather than a media channel. Brands don't create virals - they simple create the content. What happens next is up to consumers. While one in a thousand campaigns may gain real traction, the majority of web marketing is either not arresting enough or motivating enough to earn a viral effect. However, for the brands that get it right, viral can deliver complex brand messages and generate fast distribution among both the mass market and niche audiences. Against a landscape of media saturation they can achieve cut-through because they arrive with consumers through the endorsement of their friends. Planners can use the viral effect particularly well to pass messages through communities that otherwise are hard to pin down. If those audiences don't naturally come together around online media content then there may be no way of reaching them through conventional web advertising approaches. The viral effect inside a community can ensure the message finds the people who are most receptive.

Viral messaging can also extend the period a campaign is in market because it continues to live long after a paid for advertising campaign has passed. Viral marketing can self-select its audience and in the hands of an experienced planner, the half-life of a campaign can betracked and anticipated

15/05/2008  |  Full story...

Case study: Coke - Grand Theft Auto | Sector: FMCG | Format: Video and viral

Coke Grand Theft AutoThis television style commercial uses the classic tease and reveal model. It builds a story which is entertaining and engaging. By releasing it on line the web Coke build discussion among key target audiences. The fact the origins of the idea are in an online game gives a synergy with the target audience and the viewing environment. The creative is really a classic television commercial that simply takes an icon of the digital gaming world – Grand Theft Auto – and builds a story around it. The way it was deployed then created a greater effect...

  • Harnessing social media content by developing a viral effect for transmitting the message through YouTube and email
  • Using online gaming characters and visualisations to build brand equity and message association between Coke, the brand and the coolness of the game
  • The brand exploits an icon of digital entertainment in a way that is synergistic with the expectations of the target consumer
  • The brand succeeds in creating content that successfully parodies one of the world’s leading games

15/05/2008  |  Full story...

Case study: Dove 'onslaught' | Sector: FMCG | Format: Video, rich media

Dove OnslaughtThe marketing model behind this campaign involves using video as a way to deliver a powerful message that's in tune with the beliefs of the target consumer. The brand is creating powerful content that it releases online in a way intended to be stumbled upon by consumers and shared between their friends. By releasing it to open platforms such as YouTube, they're implicitly inviting discussion. There can be paid-for placement in key media to extend the reach and start the process, but ideally the campaign works by the word of mouth effect. To gain accountability the brand team can track play rates to measure the number of exposures, and use qualitative and social network analysis to gain feedback about the brand sentiment.

View video | View campaign creative

15/05/2008  |  Full story...

Fiat 500: new car, new medium

Fiat 500There was a time when the web was still a minor ‘add-on’ to a car launch campaign, but with most new cars being researched online before a decision is made about the brand (let alone the purchase), every motor manufacturer has had to refocus their efforts to the web. Five years ago set a new standard in web content, fusing together the genres of entertainment films, product placement and video demonstrations. They raised the bar so high that few motoring brands have come close since. However, this month’s launch of the Fiat 500 from digital specialists AKQA is a worthy contender. They’ve built 21 short movies with a personality that’s on brand and production quality that would stand up in cinema. raised the bar  |  Watch more on  |  Check out more work from AKQA

25/01/2008  |  Full story...

Case study: Dove | Sector: FMCG | Format: Video

dove.jpgThis iconic, multi-award-winning campaign includes powerful online elements that build discussion and engagement among target consumers. Since 2000, the Dove brand has been one of the online marketing pioneers in consumer package goods. Their work with the IAB and MSN in North America created landmark research in cross media campaign budget optimisation. This more recent video is a great example of how the web can be used by a consumer brand to build community, debate and discussion. The video is part of a multi channel campaign that talks about beauty and creates genuine discussion with and among consumers. The approach of delivering messaging directly to consumers also creates challenges for regulators who are considering how the control of online advertising can work.

Watch the video | Ask your Tutors for more insights | Submit your own case studies


Agency: AKQA | Client: Visa | Sector: Finance | Objective: Customer acquisition | Format: Rich media

Cross-Media Case study: Dear Visa
This campaign shows how Visa and AKQA used video case studies to give free-of-charge advice to small-business owners. The Business Breakthrough site is specifically targeted to small businesses with only one to five employees. A "live" host, who appears on various animated backgrounds, serves as an emcee of sorts on the Business Breakthrough microsite, introducing each of the video case studies, which are the focal point of this straightforward, uncluttered site.

Download Visa case study | Ask your Tutor for more insights | Submit your own case studies


Agency: glue London | Client: Royal Marines recruitment | Sector: Recruitment | Objective: Lead generation | Format: Leaderboards

The "State of Mind" campaign for army recruitment in the UK is an excellent example of the impact video advertising can have. Developed by creative agency glue London, this campaign ran at the end of 2007 to promote recruitment into the Royal Marines. Strong production values, clever placement, and a simple idea proved that video formats can work well within banner spaces and not simply the 16:9 or 4:3 formats most directors gravitate to. The development of the campaign included shooting video especially for the web and allowing the online environment to dictate production needs and values.

See it | Ask your Tutor for more insights | Submit your own case studies


Agency: Taglab | Client: N&P | Sector: Finance | Objective: Customer acquisition | Format: Web content

Interactive Flash presentation aids used by financial planners at Norwich & Peterborough Financial Advice Service to inform and educate customers on a variety of topics including attitude to risk, the cost of delay in starting a pension and how the stock market works. In order to provide high quality, impartial advice to an audience who tend to be financially unsophisticated, N&P’s advisors require presentation aids that help them to discuss complex financial concepts such as attitude to risk in a clear and accessible manner. Taglab developed a range of interactive Flash presentation tools that could be integrated into N&P’s electronic financial advise system.

Download Norwich & Petersborough Financial Advice case study | Ask your Tutor for more insights | Submit your own case studies


Case study topics