SMS text marketing for airlines, travel companies, railway networks and taxis
Text messaging in travel, alerts and alarms
Use text messages to confirm the details of the flight or travel at the point of purchase, reconfirm again by text at an appropriate time before the trip: for a taxi company this could be a few minutes before the driver arrives, for an airline it could be 24hrs before. This reduces the chance of missed trips or the customer arriving late, improves their experience of travel and builds loyalty and brand advocacy. It potentially avoids the greater costs of disruption.
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