Digital Mobile Marketing Academy

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SMS text marketing for courier companies, online retailers and delivery firms

Text messaging in travel, alerts and alarms

mobile marketing case studies and best practiceSend a text message instead of an email to update the customer on when and how the product was shipped. Use links to realtime tracking data to let them explore further but fix an outbound SMS at the point of dispatch and use additional alerts to advise of delays. The process works for B2B marketing as well as for consumers. It reduces customer resentment if there are delays in the schedule and reminds customers to ensure there is somebody available for collection.

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