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Strategies & Insights: Building a powerful travel site: using the toolbox fully

These notes are the write-up from a product development discussion about the travel sector. They reflect key elements media brands would want to consider in developing travel-focused online services, and also underscore the challenges in getting the formula for product development right. In the web environment, consumers can have many needs met without relying upon classic media brands, so as publishers and broadcasters complete their migration to multi-channel providers, they need to broaden their proposition and reposition their role. If the business model relies on acting as intermediaries between buyers and sellers – bringing together focused audiences that become value in the advertising proposition - then the formula for success online means developing services that are so strong and compelling they draw in audiences time and time again through a 'must-have' proposition.

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