At Digital we help web publishers achieve more: more engaged readers, more enticing content, more advertising sales. We’ve been doing this since 2000 and have delivered training in more than 20 countries. Whether you’re a newcomer or experienced internet publisher, the Digital Training Academy is a great way to boost your knowledge and skills, helping you and your team get the most from your sites and their energy. We hope you'll enjoy your Digital Training Academy, and also that you'll instantly be able to achieve more in your firm. This learning programme includes online lessons before and after the face-to-face parts of your Digital Training Academy, and there's also an opportunity for direct tuition in your Digital Classroom.

Now take a moment to find out how your Digital Training Academy works

Here is the place you can discuss issues with your tutor and other Academy participants.

Do you have questions for your tutor? Is there something that was not clear in your Digital Training Academy? Is there a new point you would like to make? Are there any new issues that you have discovered now you are applying your knowledge? Use this space to make your comments and to ask your questions. Give your comment a short title to make it easier for other students to scan, or include the title of the Academy Lesson your question relates to (if there is one). The classroom is open for three weeks following your Academy.

Subject: http://www.alexa.com/data/details/traffic_details/guardian.co.uk

Alexa provides a fast and convenient snapshot of online audiences that anyone can take a look at. The data analysis tool, now owned by Amazon, tracks the trails of a massive panel of users by recording each and every page they visit. The panel lacks the representation of the higher end online measurement tools, but provides a useful starting point for measuring the relative reach, page traffic or user levels between sites. In this case the daily reach in the UK for five online newspapers is compared.

If you joined us for the Digital publishing Strategy Clinic at Publishing Expo, then here is the place you can post the questions you would like to have answered.

Continue reading "Additional questions from Publishing Expo participants" »

In this lesson we explore the growth of online advertising spend in the UK. As the world's fastest adopting internet advertising economy, the experiences here can be used to anticipate the next steps in other countries. Discover how the growth of search engines have swelled to account for half of all advertising, and why online is set to become the biggest advertising media channel by 2010.

Continue reading "Digital Lesson: Online adspend leaps (with audio commentary)" »

In this lesson we explore the growth of online advertising spend in the UK. As the world's fastest adopting internet advertising economy, the experiences here can be used to anticipate the next steps in other countries. Discover how the growth of search engines have swelled to account for half of all advertising, and why online is set to become the biggest advertising media channel by 2010.

Continue reading "Digital Lesson: Online adspend leaps" »

Whether developing a single web page or a whole campaign microsite, marketers become publishers and need to understand the essentials of online publishing. This short video presents some of the ideas around the nature of information and the provision of digital content. Developed by Kansas State University, this is stimulus material designed to get participants thinking about what makes for effective content. It explores the differences between digital information and classic printed formats, and how information for the web can be most effectively thought of.

For participants on the Digital Publishing Strategy Academy programmes this is a compulsory stimulus video. Our thanks go to Kansas State University for sharing this content.

Continue reading "Workshop activity: Information is changing (video)" »

Writing for the web isn't just about tuning your style and making your headlines catchier, it's understanding how the medium works and writing in a way that makes the most of what you have at your fingertips. As part of the Digital Design Academy see what this video shows you is possible and think about ways to harness the ideas on your site.

Continue reading "Workshop activity: HTML, and what words on the web can do that words on paper just can't" »

Many publishers constantly wrestle with the challenges of counting online metrics. In this Analytics Academy we review some of the common metrics and look at which matter most and why. We look at the ways they can be counted and why the metrics need to be grounded in business process. There are tips for key metrics and ways to find out more from the Digital Analytics Academy online classroom.

Download the report

Unlike newspapers, outdoor or magazines, the volume of potential advertising impressions is directly proportional to the number of pages viewed and the number of people interacting with the media. This means internet companies need to be able to forecast their online advertising volumes very accurately to avoid over-selling or missing possible revenues. Here are ten examples of why web advertising inventory is less predictable than classic media…

Continue reading "Workshop output: What influences how many advertising impressions an online publisher has available to sell tomorrow?" »

The internet product development workshops Digital Strategy Consulting runs have been helping media groups since 2000 to learn about how to build powerful online services. In this exercise you can download we apply Digital Strategy’s customer journey analysis to how people buy cars. This helps uncover the messages advertisers need to deliver, and the tools internet sites need to provide to help their audiences make decisions. It’s an approach that helps web publishers develop powerful online services. Get your internet product development right and the audiences accelerate.

Download workshop notes here

The world of marketing has changed and suddenly brands are having to face up to the reality that not every customer wants to be interrupted by the messages they have. Like an annoying pop-up, even if television, radio and print advertising is hitting the right person, when the messaging is not requested by the user, the effects can be neutral... Click here to read further

We’re living in exponential times. Created by a North American teacher, the Did You Know video is a marvellous way to explain to kids how society is changing and the scale of media and technology change. Sometimes in the digital media industry we are so close to the change and the technologies that we fail to appreciate the scale of the change happening around us. This little video is a great reminder of the scale of change.

When the story about the growth of technology is drawn together, it’s an incredibly powerful picture: a society tumbling into the most rapid and unpredictable change as social network explode and information travels at the speed of thought. Just think about your own life and what this could mean for you, your family, your business and the people you work with.

These notes are the write-up from a product development discussion about the travel sector. They reflect key elements media brands would want to consider in developing travel-focused online services, and also underscore the challenges in getting the formula for product development right. In the web environment, consumers can have many needs met without relying upon classic media brands, so as publishers and broadcasters complete their migration to multi-channel providers, they need to broaden their proposition and reposition their role. If the business model relies on acting as intermediaries between buyers and sellers – bringing together focused audiences that become value in the advertising proposition - then the formula for success online means developing services that are so strong and compelling they draw in audiences time and time again through a 'must-have' proposition.

Download report

Building a successful online media property means building a sustainable and resilient audience. The dynamics of audience acquisition and engagement on the web are different from those in classic media channels and although they hinge on the delivery of great content that satisfies audience needs, marketers have to work hard to acquire the right audiences at the right price. Add to that the competitive landscape where every other site is only a click away and there are many challenges in getting the model right. In this report we collate smart tactics for getting audiences into and back to the content.

Download report

The early years of web publishing in the UK newspaper industry were dominated by The Telegraph, but in 2000 The Guardian took over the baton in terms of innovation and audiences. They've held pole position ever since, being first to market with widespread blogs, taking innovative approaches to community and building out new digital offerings to help their acceleration into other markets. In this interview with Paid Content, Guardian CEO Carolyn McCall talks about their strategy, structures and goals. The newspaper is half way through a £15m rebuild of its internet properties and getting set for major launches in the USA. You can read the full interview here online, or listen to the transcript here.

Exercise: Read through the interview, download the case study and consider the implications for their audiences and for the loyalty to their brand (both for the web and print edition). Which elements of their model could your publication explore further? If you are a participant at our Digital Publishing Strategy Academy, then note down three to five areas you could explore - we may discuss these as a group in your management training.

Continue reading "Interview and exercise: Carolyn McCall, CEO, Guardian Media Group" »

The digital publishing industry is still young and the models of how we use content are changing. Digital strategies should be flexible and open to regular revision, and as part of this, gaining input from other publishers can be valuable as a way to reflect on your own plans. These publishers have each taken different perspectives on web content and the commercial models behind their businesses. Executives taking our Digital Publishing Strategy Academy are encouraged to read through the interviews and reflect on the directions of those media brands. Are you already trying out these techniques? Are there issues you can take on board for your own business? Are some of their ideas applicable in your sites?

Carolyn McCall - CEO, Guardian Media Group | Read the interview and exercise
Alison Wheeler - UK CEO, Wikimedia | Read the interview
Pete Clifton - BBC News | Read the interview
Antoine Clement - Elle | Read the interview
Vince Broady - Gamespot | Read the interview

TFM&A Technology for marketing and advertising 2008
Keynote lecture summary notes for participants

The rules of the marketing game have changed. The command and control television era where big brands delivered heavyweight messaging every night to the nation, has finally melted away. In its place a radically new structure has emerged that will dominate the next twenty years of marketing. Cultural evolution, catalysed by technology and typified by the web, has empowered media-savvy consumers with the tools to filter and select in a way never before possible. Customer expectations are huge and brands are failing. Trust has switched from institutions to friends, and the barriers to the flow of information have melted. The smallest of customers can have the loudest of voices. Society will never go back.

Read and download the lecture handouts | Upcoming public training events you can join | Digital Social Media Academy | Ask Danny a question about his talk | Ask about in-company training

The growth of internet access has greater implications than just an additional channel in the communications mix. As people explore the new platforms, they reappraise their use of the old ones, and as audiences swell the market becomes large enough to attract investment in content, entertainment and commerce. This virtuous circle has been fuelling the Digital Networked Society (DNS) and from this research snapshot for the UK market at the end of 2007, it’s clear that Europe’s leading digital economy has entered a new phase is the dynamics of use.

Download the UK market report

Bolting an online advertising sales network onto your business can be a powerful way to boost revenues without detracting from the role of your sales teams or encroaching on the advertisers they already have strong relationships with. Web advertising networks can help increase yield and average rates for online advertising and immediately overcome the remnant inventory challenge that many large traffic sites face. With the evolution of behavioural targeting and retargeting techniques the yields of networked sold space can increase to make them highly attractive. This Digital Publishing Strategy Academy workshop covers some of the key factors and acts as a check-list for publishers considering employing an online network

Continue reading "Pre-Academy reading: Selecting a sales network" »

What are the developments and trends within the online advertising sector over the next eighteen months? Massive growth continues, market share leaps over other media, video formats come of age, the results of the acquisition frenzy make the industry mature, media planning and buying becomes much more complex and the supply explodes thanks to social media. Drawn from an edition of the Digital Publishing Strategy Academy designed for online newspapers, this handout is one of 30 supporting our executive coaching for online media groups.

Download the lecture notes, click through the slides, and share your opinions here in the online classroom.

In this space we're listing things from the Academy that we feel 'Rock' in digital publishing, and things that, if we're honest, 'Flop'. By helping web publishing teams harness the aspects of internet media that rock (and steer their colleagues away from the flops) the sites will grow faster and more effectively. Remember, it's still a new media channel for many people in publishing, and using this approach will help your colleagues share some of the learning from this Academy after you have graduated...

Continue reading "Exercise: What rocks and flops in digital publishing?" »

Newspaper and magazine sites in Spain and the UK get a massive boost of traffic from foreign audiences. It’s been one of the driving forces since the start of online news publishing and the overseas contingent can easily top 50%. ComScore data at the start of 2008 suggested that among the UK media properties The Mail gets 69 percent of visitors from overseas, BBC 59 percent, Telegraph.co.uk 57 percent, Guardian 56 percent and Times 55 percent. The same models and issues are true for the Spanish speaking sites, with media properties from Spain enjoying disproportionate traffic from Latin America. Many media groups miss these dynamics because in print and broadcast, the model has traditionally been about producing and distributing locally. However, with increased globalisation of media savvy directors at the BBC and The Guardian are now actively targeting overseas audiences with special editions, services and content. Look out for the www.GuardianAmerica.com site launching in early 2008.

In this one hour lecture, Danny Meadows-Klue shows how to get your analytics sorted for tracking the effectiveness of online advertising. Drawn from our full day Academy, this keynote session tackles what to count, how to count, why to count and even who should be doing the counting. Based on face to face research in Academies across Europe since late 2004, we've identified the common mistakes of publishers, agencies and advertisers. Get web analytics right and it transforms your marketing; fail to tackle it properly and you'll never know what's working. Watch the video lecture and follow the slides by downloading our PDF handouts.

Download the report | Post your questions in our Web Analytics Academy classroom

In times of huge economic and technical change, knowledge becomes a critical success factor. Alongside the training and development services available in the Digital Training Academy, we created a series of research tools and papers you can download and share with your team. These are complimentary to all members of the Digital Training Academy.

Digital Intelligence | Digital Insight Reports | Digital Thought Leaders | Digital Book Club | Digital Jargon Buster | Digital's Articles | Digital's Events

Try exploring some of our articles to see additional perspectives.

• Digital’s Articles | Best practice in video advertising
• Digital’s Articles | Copyright: challenges, models, and getting up to speed with the tensions
• Digital’s Articles | Marketing to the Facebook generation: Web 2.0 marketing techniques and approaches
• Digital’s Articles | US online adspend: new records set as net breaks $5 bn a quarter
• Digital’s Articles | A blog is for life and not just for Christmas
• Digital’s Articles | Digital strategy for publishers
• Digital’s Articles | Online adspend still on course to pip TV at the end of the decade
• Digital’s Articles | Digital futures: trends to watch unfold in 2007
• Digital’s Articles | Online media sales? It's about the product
• Digital’s Articles | Microsoft's digital day: it's all about behaviour
• Digital’s Articles | Social networks? You ain’t seen nothing yet
• Digital’s Articles | Web 2.0 – The Platform Web

In our research reports about internet marketing, web publishing, online audiences and the future of communications we have hints and tips you can use.

• Digital Insight | Blended and connected marketing - Why harnessing Web 2.0 techniques demands changing your classic marketing
• Digital Insight | UK: Digital advertising market commentary - Market growth and evolution
• Digital Insight | Join the party: Getting a handle on online communities
• Digital Insight | Search strategies for publishers: Key questions facing website publishers

Share knowledge and learning from other internet training courses we’ve run. These online classrooms are the most relevant to your training programme for digital skills.

Digital Media Sales Academy

Digital Media Planning Academy

Digital Web 2.0 Academy

Digital Blogging Academy

Digital Search Academy

Knowledge and training are critical for online marketers. Get it right and the internet becomes the most powerful marketing tool there's ever been, but getting it right is not straight forward. That's why I helped set up the Internet Advertising Bureau in 1997, and why I moved on from being its Chief Executive in 2005 to set up the Digital Training Academy. Thousands of marketers need to learn these new skills, so what the Digital Training Academy does is bring together senior industry figures to help them get there. Our team has been training marketers since 2001, and now through the forty academy courses, we have great ways to get your team on the fast track.

If you'd like some more background about some of the things I've done in the internet marketing and publishing industries then there's a biography in our press centre.