Instagram case study: Nike lets customers design their own trainers with Instagram photos

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Drawing on the success of its custom shoes site NIKEiD, Nike teamed with Instagram to create NIKEPHOTOiD. Instagram is emerging as a key social platform for driving audience behaviours and with this knowledge Nike launched one of the most successful campaigns on the social network to date.

Case study summary

• Nike is the most followed brand on Instagram as it has an in depth understanding of how the platform works

• The sports brand capitalised on its Instagram following to create NIKEPHOTOiD - a successful Instagram campaign based on key trends driving audience behaviours

• The campaign let users use their Instagram photos to customise their trainers, share the results on numerous social media platforms and have their personalised trainers made


The challenge

Nike wanted to create a marketing campaign that adds value and advertises the brand, based on a number of key trends currently driving audience behaviours and one which includes creative self-promotion that Twitter and Instagram encourage.

The solution

Nike is one of the biggest brands on Instagram with over 10 million followers.

The reason for Nike’s popularity on the image sharing site is down to the fact that Nike has an in depth understanding of how the platform works. Nike’s Instagram images are beautifully shot images of people using their products.

The Nike Instagram account is a great example of marketing to where your audience looks.

A map is just a suggestion. #justdoit

nikeさん(@nike)が投稿した写真 -

Nike capitalised on their Instagram following turning followers into customers with their Nike #PHOTOiD campaign.

In 2013 Nike launched a microsite that let customers customise their trainers using their Instagram images. Once an Instagram image has been selected Nike creates a colour scheme for the trainers that match the colours in the image.

Once customised, the shoe design can be shared on Instagram, Twitter, Facebook, Pinterest, Tumblr and Google+, and most importantly customers can then simply click through to Nike’s mobile store to buy their new personalised trainers.


The results

• 100,000 shoes created in the first week

• 600 shoes created per hour at peak

• 8% clicked through to buy shoes on Nike ID

• Zero media spend

Nike ID’s online community is estimated to be 15 million strong with revenue of the fiscal year 2013 exceeding $100 million.

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