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Social Media case studies: we currently have 509.
Any agency or media owner can submit case studies to our team and these 509 are the strongest we have received, with the most recent case studies at the top of this page. If you're interested in more digital marketing case studies then review our complete case study library. If you're interested in submitting case studies then email our case studies manager to find out more CaseStudies@DigitalTrainingAcademy.com.
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Crisis management case study: Nestlé’s Maggi noodles banned in India
At the end of May 2015, India’s Food safety administration (FDA) ordered Nestlé India to recall its popular 2-minute Maggi noodles after tests showed that the product contained high levels of lead and MSG. This case study looks at how the situation developed, and how Nestlé reacted and managed the situation using multiple digital channels.
16/07/2015 | Full story...
Cannes Lions case study: Lucky Iron Fish Project boosts health in Cambodia
The ‘Lucky iron Fish’ project aimed to tackle iron deficiency in Cambodia by encouraging people to cook with a block of iron in their saucepans. His case study looks at how the product and social media campaign improved the luck of 10,000 families in Cambodia.
01/07/2015 | Full story...
Cannes Lions case study: P&G Whisper gets 3m Indian women to ‘Touch the Pickle’
P&G's sanitary brand Whisper aimed to break the taboo in India around menstruation. This case study looks at how the firm came up with a powerful commercial and social media campaign encouraged 2.9 million women pledge to "touch the pickle jar" and defy dated myths- winning a Cannes Lions award for its efforts.
01/07/2015 | Full story...
Cannes Lions case study: Domino's emoji pizza orders
Earlier in 2015, Domino's took an innovative approach to pizza orders, catering for the Snapchat and Yo! Generation with emoji based ordering system. The Twitter-based campaign was so successful it won this year’s Cannes Titanium Grand Prix for most breakthrough idea of the year. This case study looks at the pizza chain’s recipe for success.
01/07/2015 | Full story...
Marketing fail: Heinz QR codes accidentally link to ‘saucy’ porn site
In a stark warning to brands with too many untracked website domains, Heinz was left embarrassed after a QR code on bottles of Ketchup linked to a hardcore porn site in Germany.
25/06/2015 | Full story...
Gamification case study: EE launches Glastonbury ticket treasure hunt on Twitter #Glastonburied
Glastonbury festival is one of the biggest and most popular contemporary and performing arts festivals in the world. Each year over 130,000 tickets to the festival sell out in under an hour, making it extremely difficult to get access to the event. UK based mobile phone network EE created a game on social media platform Twitter where users could win tickets.
09/06/2015 | Full story...
Gamification case study: M&M’s eye spy pretzel
Gamification is being used by brands to stimulate interest and increase engagement of its customers. Some brands are opting to create highly sophisticated apps that have a practical application while others like M&M’s chose to include game like aspects into a larger marketing campaign. This case study looks at how M&M’s did the latter incorporating gamification into the launch of a new flavour of sweets.
07/06/2015 | Full story...
BuzzFeed case study: Travel Nevada launches interactive road trip around the state
Travel Nevada teamed up with BuzzFeed to create original content showcasing the vast array of attractions the state has to offer. This case study looks at how the tourist board got strong engagement from travellers and local residents alike.
05/06/2015 | Full story...
Twitter fail: Nando's criticised for 'flirty tweets’ to female customer
Social media is great for sending personalised messaged to customers- but what happens when brands get too personal? Nando’s recently attracted criticism after a its tweets to a female customer crossed the line from friendly to creepy- this case study looks at where they went wrong.
03/06/2015 | Full story...
Buzzfeed case study: Virgin Mobile creates ‘24/7 social newsroom’
Web surfers don’t click on banner ads anymore. Native advertising, advertorials, sponsored posts – quality content is the new king of marketing. This case study looks at how Virgin Mobile took this new approach the social news site Buzzfeed to create an ‘always on’ newsroom to engage the new generation of digital customers.
03/06/2015 | Full story...
Street View turns into catwalk with #FashionStreetView
Chinese fashion brand Me&City used Tencent Street View to show off its latest clothing lines, as part of a new social media campaign using the hashtag #FashionStreetView. This case study shows how, with zero media investment and minimal paid media, the brand managed to sell out its product line in a fortnight.
19/05/2015 | Full story...
Finance case study: #TDThanksYou becomes Canada's biggest YouTube ad
TD Canada Trust created the country's most successful YouTube ad of 2014. As a result, it increased brand affinity and touched customers at home and abroad with a heartfelt campaign that is the envy of brand managers globally. What is the secret to the #TDThanksYou campaign success? This case study looks at how the bank won over customers by offering authenticity and genuine choice through a strong paid, owned and earned media strategy.
14/05/2015 | Full story...
Reactive marketing case study: How brands welcomed Princess Charlotte
As social media continues to grow as one of the main platforms brands use to interact with consumers, real time and reactive marketing have become a way for brands to capitalise on current affairs and trends to spread their message.
Her Royal Highness The Duchess of Cambridge was safely delivered of a daughter at 8.34am.
— Kensington Palace (@KensingtonRoyal) May 2, 2015
07/05/2015 | Full story...
Facebook marketing case study: Toyota gets satisfied hybrid car owners to do the selling for them
In Norway, Toyota Hybrid drivers are the most satisfied car owners. Toyota decided to capitalise on this and let hybrid owners’ help with marketing and recruit new buyers.
07/05/2015 | Full story...
Facebook case study: Femina lets women of India write for magazine via social media
Women’s magazine Femina India used Facebook as a platform to create India’s first crowd-sourced magazine issue giving women the opportunity to express themselves.
07/05/2015 | Full story...
Ford lets Facebook fans customise Mustang
Ford and its agency, Team Detroit, launched the Customizer in 2011 and generated more than a million personalized vehicles. A year later, they moved beyond the microsite and into the full capabilities of the Facebook platform. This campaign is a prime example of a brand leveraging Facebook to its fullest potential.
Mustang Customizer 2013 from Michigan Motion Buds on Vimeo.
07/05/2015 | Full story...
South Africa case study: Savanna Beer reaches 20m people with Facebook-centric campaign
To mark Valentine’s Day, Savanna Beer turned to Facebook to let fans hire ‘Savanagram’ personal messages for their loved ones. The campaign grew the beer brands social media base and reached over 20 million people.
01/05/2015 | Full story...
Beach Body wars: Controversial posters spark social media backlash
A London poster ad featuring a bikini-clad model next to the words "Are you beach body ready?" has sparked a social media backlash. But it also made Protein World, the company behind the campaign, around £1m in sales within just four days. This case study looks at the one of the most controversial ads on the year and asks whether there really is no such thing as bad publicity…
30/04/2015 | Full story...
Netherlands case study: Oreo ‘snack hacks’ wins over millennials on Twitter
Oreo noticed that in the Netherlands its American cookies were popular with millennials. In order to capitalise on this and engage with its fans, Oreo launched a campaign on Twitter giving millennials tips on how Oreos can hack recipes to make them better.
28/04/2015 | Full story...
Twitter case study: Tommy Hilfiger hashtag takes fashion show global
To make its brand accessible to a wider audience at New York Fashion Week (#NYFW) Tommy Hilfiger used Twitter to enable everyone to view the Spring / Summer 2015 runway show through a new lens. The innovative social media campaign made the show more accessible and increased engagement with a wider audience.
We’ve saved a front row seat for you at #NYFW. Click below to watch the #TommySpring15 show LIVE!
http://t.co/AYxcnxwzPt
— Tommy Hilfiger (@TommyHilfiger) September 8, 2014
28/04/2015 | Full story...
Twitter case study: Golden Lady links TV to social to amplify message
As Italian hosiery brand Golden lady launched a new range of tights, the brand was keen to run a high-impact campaign across Italy to raise brand awareness, encourage engagement and expand its social media reach.
28/04/2015 | Full story...
Facebook case study: Nescafe shows social power of a coffee with global experiment
Everyone has Facebook friends that we barely know in real life- but can a real cup of coffee bring us closer together? Nestle challenged a Facebook user with 1,200 Facebook friends to meet as many of them as possible over a two-month period- surprising them with two cups of coffee and film their reactions and conversations. This case study looks at how the coffee brand got 8 million views with a unique social experiment that put the brand at the heart of the story.
Nescafe Really Friends 2min from Charlotte Buisson on Vimeo.
23/04/2015 | Full story...
The five best Instagram Carousel ads (so far)
Last month, Instagram launched a new ‘Carousel’ ad format that let brands post a rotating number of images to boost the story-telling element of their campaigns. A month on, we look at 5 brands that have made use of the new feature, including L’Oreal, Banana Republic and Samsung.
22/04/2015 | Full story...
5 examples of how Twitter marketing can turn browsers into buyers
How can marketers go beyond engagements and ensure social media fans go on to make a purchase? This case study looks at 5 companies that used Twitter to convert consumers.
22/04/2015 | Full story...
CRM case study: Carling promises ‘Brighton or Barbados’ holidays to build customer database
Carling is the latest brand to push hard into the CRM space with an aggressive database building campaign, offering holidays for an upcoming bank holiday weekend in the UK. The campaign aimed to increase the drinks brand’s database of opted-in valid customers, al;ongside building brand equity, associating Carling with holiday weekends and giving people great experiences. This case study looks at how the ambitious campaign attracted much attention- but not always for the right reasons.
15/04/2015 | Full story...
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